Terms of service
Terms of Service
Last updated: August 6, 2026
Overview
Welcome to TalisLoom Crystal BraceLet. The terms “we,” “us,” and “our” refer to TalisLoom Crystal BraceLet.
TalisLoom Crystal BraceLet operates this store and website, including all related content, features, tools, products, and services (collectively, the “Services”). Shopify powers our online store and helps us provide the Services.
These Terms of Service, together with our Privacy Policy and Refund and Return Policy, describe your rights and responsibilities when using the Services.
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms or our Privacy Policy, please do not use or access the Services.
Nothing in these Terms limits any consumer rights that cannot be excluded or waived under applicable law.
Section 1 – Access and Accounts
You must be at least the age of majority in your place of residence to enter into a purchase agreement. If you are under the age of majority, you may use the Services only with the involvement and permission of a parent or legal guardian.
You may browse the Services without creating an account. If you create an account or place an order, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the security of your account information and for all activity conducted through your account. You may not sell, transfer, or assign your account to another person.
Section 2 – Products and Product Information
We make reasonable efforts to display product descriptions, colors, images, and details accurately. However, colors may appear differently depending on your device, screen, and settings.
Natural stones, crystals, beads, and other materials may vary slightly in color, pattern, texture, size, or appearance. These natural variations are not necessarily defects.
Our products are jewelry and lifestyle accessories. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Product descriptions, prices, availability, and specifications may change without notice. We may discontinue products or limit quantities at our discretion.
Section 3 – Orders and Cancellations
When you submit an order, you are requesting to purchase the products shown in your cart. We may accept or decline an order for reasons including product availability, pricing or listing errors, payment issues, suspected fraud, shipping restrictions, or other reasonable business reasons.
Your order is accepted when we send an order confirmation or begin processing the order. If we cancel an order after payment has been collected, we will refund the relevant amount to the original payment method.
You may request cancellation within 15 minutes after placing your order, provided that the order has not already been fulfilled. After this period, we may be unable to accommodate cancellation requests.
Returns, exchanges, and refunds are handled according to our Refund and Return Policy.
You agree that purchases are for personal or household use and not for unauthorized resale.
Section 4 – Prices and Billing
Prices are displayed in U.S. dollars unless otherwise stated. The price charged will be the price shown at the time your order is placed and confirmed.
Prices may exclude shipping charges, applicable sales taxes, customs duties, import fees, or other charges unless expressly stated otherwise. Shipping charges and applicable taxes will be shown at checkout when available.
Prices, promotions, discounts, and product availability may change at any time. Promotional offers may be subject to additional terms. If a promotional term conflicts with these Terms, the promotional term will apply to that offer.
You agree to provide accurate payment, billing, shipping, and contact information. You represent that you are authorized to use the payment method provided.
If a payment is declined, reversed, disputed, or otherwise invalid, we may cancel or suspend the relevant order.
Section 5 – Shipping and Delivery
We ship orders to delivery locations shown at checkout. Delivery dates and shipping times are estimates and are not guaranteed unless expressly stated otherwise.
Shipping may be affected by carriers, customs processing, weather, incorrect addresses, holidays, inventory issues, or events outside our reasonable control.
If we are unable to ship your order within the timeframe stated at checkout, or within any legally required timeframe, we will notify you and provide any cancellation or refund options required by applicable law.
You are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be your responsibility.
If your package arrives damaged, is missing, or appears to have been delivered incorrectly, please contact us promptly at support@talisloom.com so that we can investigate and assist you.
Section 6 – Returns and Refunds
Returns and refunds are governed by our Refund and Return Policy.
If you receive a defective, damaged, or incorrect item, please contact us at support@talisloom.com as soon as possible after delivery.
Nothing in these Terms limits any refund, replacement, or other consumer remedy required by applicable law.
Section 7 – Intellectual Property
The Services and their content, including text, images, graphics, logos, product names, designs, videos, audio, layout, and other materials, are owned by or licensed to TalisLoom Crystal BraceLet and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, sell, publish, create derivative works from, or exploit any part of the Services without our prior written permission.
All rights not expressly granted in these Terms are reserved by TalisLoom Crystal BraceLet and its licensors.
Section 8 – Third-Party Links and Services
The Services may contain links to websites, applications, or services operated by third parties. We are not responsible for the content, accuracy, security, or privacy practices of third-party websites or services.
Your use of third-party websites and services is subject to their own terms and policies. Any questions or complaints about third-party products or services should be directed to the relevant third party.
Section 9 – Relationship with Shopify
Shopify provides the technology that powers our online store and helps us provide the Services. However, purchases made through this store are transactions between you and TalisLoom Crystal BraceLet.
Shopify is not responsible for the products, orders, shipping, returns, refunds, or customer service provided by TalisLoom Crystal BraceLet.
Nothing in this section limits any rights or remedies that cannot be excluded under applicable law.
Section 10 – Privacy
Personal information collected through the Services is handled according to our Privacy Policy.
Shopify and certain service providers may process personal information in order to provide hosting, payment, security, shipping, analytics, customer support, and other Services. Your personal information may be processed in countries outside your place of residence.
For more information about Shopify’s privacy practices, please review the Shopify Privacy Policy.
Section 11 – Customer Reviews and Feedback
If you submit a review, photograph, comment, suggestion, or other content to us (“Customer Content”), you retain ownership of your Customer Content.
By submitting Customer Content, you grant TalisLoom Crystal BraceLet a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, distribute, and share that content for operating, improving, and promoting the Services.
We may format or edit Customer Content for length, grammar, clarity, or technical requirements, but we will not intentionally change its meaning.
You represent that:
- You own or have permission to submit the Customer Content.
- Your Customer Content does not violate another person’s rights.
- Your Customer Content is not unlawful, fraudulent, abusive, defamatory, obscene, or misleading.
- Your Customer Content does not contain malware or harmful code.
We may remove Customer Content that violates applicable law, these Terms, or the rights of another person. We will not remove or suppress an honest review solely because it is negative.
Section 12 – Errors and Corrections
The Services may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.
We may correct errors, update information, or cancel affected orders. If we cancel an order after payment has been collected, we will refund the amount paid for the affected order or product to the original payment method.
Section 13 – Prohibited Uses
You may use the Services only for lawful purposes. You may not:
- Violate any applicable law or regulation.
- Commit fraud or provide false or misleading information.
- Impersonate another person or business.
- Harass, abuse, threaten, or harm another person.
- Infringe intellectual property, privacy, or other rights.
- Upload or transmit viruses, malware, or harmful code.
- Interfere with or disrupt the Services.
- Use automated systems to scrape, copy, or collect substantial portions of the Services without our written permission.
- Bypass security, access controls, or other restrictions on the Services.
- Use the Services for unauthorized resale, spam, phishing, or other abusive activity.
We may suspend or terminate access to the Services if we reasonably believe that you have violated these Terms or used the Services unlawfully.
Section 14 – Suspension and Termination
We may suspend or terminate your access to the Services if necessary to protect our business, customers, systems, or legal rights, or if you violate these Terms.
Termination does not affect obligations or rights that arose before termination. Accepted orders, refunds, privacy rights, intellectual property rights, liability provisions, and other provisions that by their nature should survive termination will continue to apply.
Section 15 – Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.
We do not guarantee that the Services will always be uninterrupted, secure, timely, accurate, or error-free. We also do not guarantee that products will appear exactly as shown on your screen because of natural material variation and differences in device displays.
Nothing in these Terms excludes warranties, remedies, or consumer protections that cannot be excluded under applicable law.
Section 16 – Limitation of Liability
To the fullest extent permitted by applicable law, TalisLoom Crystal BraceLet and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Services or products purchased through the Services.
To the extent permitted by law, our total liability relating to a specific product or order will not exceed the amount you paid for that product or order.
Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud, willful misconduct, or rights that cannot be waived under applicable consumer protection laws.
Section 17 – Indemnification
To the extent permitted by applicable law, you agree to compensate TalisLoom Crystal BraceLet for reasonable losses, damages, and costs arising directly from your fraud, unlawful use of the Services, intentional misconduct, or material violation of these Terms.
This obligation does not apply to losses caused by our own negligence, willful misconduct, or violation of applicable law.
Section 18 – Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.
Section 19 – Waiver and Entire Agreement
If we do not enforce a provision of these Terms immediately, that does not waive our right to enforce it later.
These Terms, together with the policies referenced in them, constitute the entire agreement between you and us concerning your use of the Services and replace any previous agreements relating to the same subject.
Section 20 – Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign these Terms in connection with a merger, acquisition, sale of assets, restructuring, or similar business transaction.
Section 21 – Governing Law and Disputes
These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules.
If you are a consumer, nothing in this section limits mandatory consumer protection rights or remedies available to you under the laws of your place of residence.
Any dispute will be handled by a court with proper jurisdiction under applicable law.
Section 22 – Headings
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Section 23 – Changes to These Terms
You can review the most current version of these Terms on this page.
We may update or replace these Terms by posting a revised version on the Services. We will update the “Last updated” date when changes are made.
Changes will not affect orders that we accepted before the revised Terms became effective, unless required by applicable law. Your continued use of the Services after the updated Terms are posted means that you accept the revised Terms.
Section 24 – Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: support@talisloom.com
Business address:
迎丰中路，兴泰财富大厦5栋301-8
怀化市，湖南省 418000
中国